- Orders shipped via USPS ship without insurance or guarantees of any kind. If you want your packaged insured, let us know.
- Open and inspect your package and invoice immediately upon arrival. You have 48 hours from receipt to notify us of damage, billing mistakes, or product errors in order for us to make corrections.
- Once an order is placed, if it is cancelled, or items are deleted from the order, there is a 20% restocking fee.
- Unless you specify otherwise, we ship packages without a signature required upon arrival.
- In the event your insured order arrives in unsatisfactory condition we, as the shippers, are required to file the claim with USPS. You will be issued a replacement order or an in house credit once reimbursement is sent by USPS.
- Other than refunds for late/damaged order sent, there are no refunds or replacements unless we send you the wrong product.
